Help for every step
of your clinic journey.
Find clear guides for your account, team and everyday clinic work.
New to Rapivexa?
Start with your clinic, then discover AI chat for patient lookup, registration, appointment booking and voice support.
Start here: your first day with Rapivexa
A practical checklist from purchase to your first patient.
Read guide →Clinic & teamUse your clinic AI assistant
Register clients, prepare appointments and ask about clinic records in one chat.
Read guide →Messaging & integrationsMeta integrations: choose the right setup
WhatsApp messaging and Facebook conversion reporting are separate connections.
Read guide →Browse all 89 guides
Pay or renew with PayU
Use PayU hosted checkout for an INR software subscription or renewal.
Read guide →Patients & careRecord vitals before consultation
Front-desk readings appear in the doctor’s prescription draft.
Read guide →Patients & careBeds, admissions, transfers & discharge
Manage ward occupancy without connecting medical devices.
Read guide →Clinic & teamChoose the Cosmetic / Aesthetic theme
Give your clinic a warm cosmetic workspace appearance.
Read guide →Clinic & teamEnable AI: clinic settings & record-sharing approval
A clinic-admin setup guide with the exact switches and save buttons.
Read guide →Clinic & teamAlphaRapid admin: configure AI provider & model
Platform administration steps; clinic clients should ask AlphaRapid to complete this setup.
Read guide →Getting startedStart here: your first day with Rapivexa
A practical checklist from purchase to your first patient.
Read guide →Getting startedClient area or clinic CRM: which login should I use?
Understand the two accounts and avoid signing in on the wrong page.
Read guide →Plans & paymentsPurchase a CRM and activate your clinic
What happens before and after payment verification.
Read guide →Plans & paymentsPay or renew with Cashfree
Complete an INR payment and check the same order before paying again.
Read guide →Plans & paymentsChoose INR or USD and monthly or yearly billing
Check the selected currency before you buy.
Read guide →Getting startedFind your CRM link, username and password
Open the clinic attached to your paid purchase.
Read guide →Clinic & teamSet up your clinic and personal profile
Keep practice contact and location details accurate.
Read guide →Clinic & teamAdd doctors and receptionists
Give every team member their own clinic access.
Read guide →Clinic & teamChange a staff password or update access
Keep staff credentials and location assignments current.
Read guide →Clinic & teamManage locations and branch access
Assign staff only to the locations they need.
Read guide →Clinic & teamWhy is a feature or record unavailable?
Check role, location and plan permissions first.
Read guide →Patients & careAdd your first patient or enquiry
Create one clear record before starting the patient journey.
Read guide →Patients & careReview a patient profile and history
Use the patient record to follow previous care.
Read guide →Appointments & follow-upsBook and manage an appointment
Check patient, clinician, location and time before saving.
Read guide →Clinic & teamUse your clinic AI assistant
Register clients, prepare appointments and ask about clinic records in one chat.
Read guide →Appointments & follow-upsReview website appointment requests
Turn an incoming request into a confirmed clinic booking.
Read guide →Appointments & follow-upsPersonalize your clinic appointment page
Give patients a booking page that belongs to your clinic.
Read guide →Appointments & follow-upsUse follow-ups and team assignments
Keep the next action and responsible person clear.
Read guide →Patients & carePrescription writing: complete OPD and revisit guide
A practical guide for reception and doctors: record vitals, write a fast mobile prescription, reuse personal templates, review medicine changes, recover drafts and print.
Read guide →Patients & careMaintain the medicine catalogue
Keep reusable medicine information accurate.
Read guide →Patients & careManage medical documents and lab reports
Attach records to the correct patient and review uploaded results.
Read guide →Billing & reportsCreate a patient invoice and record payment
Clinic invoices are different from software subscription invoices.
Read guide →Plans & paymentsView software invoices and renew your subscription
Manage Rapivexa subscription billing in the AlphaRapid client area.
Read guide →Billing & reportsReview clinic and monthly reports
Check the period and scope before interpreting a report.
Read guide →Billing & reportsImport or export clinic data
Prepare a small sample before importing a large list.
Read guide →Messaging & integrationsConnect WhatsApp and check message delivery
Provider setup and delivery status matter.
Read guide →Messaging & integrationsSet up email and other integrations
Connect only the services your plan and clinic require.
Read guide →Messaging & integrationsRun a marketing campaign responsibly
Check eligibility, audience and results before sending.
Read guide →Troubleshooting & safetyUnderstand plan limits and upgrade requests
Know why a quota or feature warning appears.
Read guide →Getting startedBook expert setup assistance
Get free help configuring your clinic.
Read guide →Plans & paymentsRequest a Custom CRM
Custom software starts with a requirements discussion.
Read guide →Troubleshooting & safetyTroubleshoot a failed login or missing CRM dashboard
Check credentials and the page before requesting help.
Read guide →Troubleshooting & safetyPayment completed but the clinic is not active
Avoid duplicate payment while your order is checked.
Read guide →Troubleshooting & safetyServer backups and data recovery
Rapivexa no longer provides clinic-side backup or restore controls.
Read guide →Troubleshooting & safetyProtect clinic accounts and patient information
Everyday habits for shared clinic devices.
Read guide →Troubleshooting & safetyContact AlphaRapid support with useful details
Help the team reproduce the issue without exposing private information.
Read guide →Messaging & integrationsMeta integrations: choose the right setup
WhatsApp messaging and Facebook conversion reporting are separate connections.
Read guide →Messaging & integrationsMeta WhatsApp Cloud API: fields and setup
Find the CRM settings, identify the credentials and understand the webhook prerequisite.
Read guide →Messaging & integrationsMeta setup and clinic conversion reports
Configure eligible marketing integrations and measure enquiry-to-visit results inside your clinic.
Read guide →Appointments & follow-upsPast pending appointments: record the decision
Review overdue appointments first and record what happened without losing unresolved visits.
Read guide →Patients & careAdd visual charts to a prescription
Select a location chart, mark findings and choose whether to print it.
Read guide →Patients & careGynecology: pelvic chart
Select Gynecology · pelvic location chart and document clinician findings with explicit location notes.
Read guide →Patients & careOphthalmology: paired-eye chart
Select Ophthalmology · paired eye chart and document clinician findings with explicit location notes.
Read guide →Patients & careSkin and general care: front body chart
Select Body · front location chart and document clinician findings with explicit location notes.
Read guide →Patients & careSkin and general care: back body chart
Select Body · back location chart and document clinician findings with explicit location notes.
Read guide →Patients & careSkin and ENT: face chart
Select Skin / ENT · face location chart and document clinician findings with explicit location notes.
Read guide →Patients & careOrthopedics: joint chart
Select Orthopedics · joint location chart and document clinician findings with explicit location notes.
Read guide →Patients & careDental: arch chart
Select Dental · arch location chart and document clinician findings with explicit location notes.
Read guide →Patients & careCosmetic surgery · facial planning locations
Select Cosmetic surgery · facial planning locations and document clinician findings with explicit location notes.
Read guide →Patients & careCosmetic surgery · nose planning locations
Select Cosmetic surgery · nose planning locations and document clinician findings with explicit location notes.
Read guide →Patients & careAesthetic / plastic surgery · breast planning locations
Select Aesthetic / plastic surgery · breast planning locations and document clinician findings with explicit location notes.
Read guide →Patients & careCosmetic surgery · body contour locations
Select Cosmetic surgery · body contour locations and document clinician findings with explicit location notes.
Read guide →Patients & carePlastic surgery · scar / flap location mapping
Select Plastic surgery · scar / flap location mapping and document clinician findings with explicit location notes.
Read guide →Patients & careGeneral Surgery · incision / wound mapping
Select General Surgery · incision / wound mapping and document clinician findings with explicit location notes.
Read guide →Patients & careGeneral Surgery · abdominal / groin locations
Select General Surgery · abdominal / groin locations and document clinician findings with explicit location notes.
Read guide →Patients & careLaparoscopic Surgery · port placement mapping
Select Laparoscopic Surgery · port placement mapping and document clinician findings with explicit location notes.
Read guide →Patients & careEmergency Trauma Surgery · front injury mapping
Select Emergency Trauma Surgery · front injury mapping and document clinician findings with explicit location notes.
Read guide →Patients & careEmergency Trauma Surgery · back injury mapping
Select Emergency Trauma Surgery · back injury mapping and document clinician findings with explicit location notes.
Read guide →Patients & careGastrointestinal Surgery · stomach location mapping
Select Gastrointestinal Surgery · stomach location mapping and document clinician findings with explicit location notes.
Read guide →Patients & careGastrointestinal Surgery · bowel region mapping
Select Gastrointestinal Surgery · bowel region mapping and document clinician findings with explicit location notes.
Read guide →Patients & careGastrointestinal Surgery · hepatobiliary region mapping
Select Gastrointestinal Surgery · hepatobiliary region mapping and document clinician findings with explicit location notes.
Read guide →Patients & careCardiology · heart schematic mapping
Select Cardiology · heart schematic mapping and document clinician findings with explicit location notes.
Read guide →Patients & careCardiology · chest / examination locations
Select Cardiology · chest / examination locations and document clinician findings with explicit location notes.
Read guide →Patients & carePregnancy · uterus schematic / clinician notes
Select Pregnancy · uterus schematic / clinician notes and document clinician findings with explicit location notes.
Read guide →Patients & carePregnancy · abdominal examination mapping
Select Pregnancy · abdominal examination mapping and document clinician findings with explicit location notes.
Read guide →Patients & carePregnancy / postnatal · wound / examination locations
Select Pregnancy / postnatal · wound / examination locations and document clinician findings with explicit location notes.
Read guide →Patients & careOphthalmology · anterior eye
Select Ophthalmology · anterior eye and document clinician findings with explicit location notes.
Read guide →Patients & careOphthalmology · fundus mapping
Select Ophthalmology · fundus mapping and document clinician findings with explicit location notes.
Read guide →Patients & careENT · paired ear locations
Select ENT · paired ear locations and document clinician findings with explicit location notes.
Read guide →Patients & careENT · nose / sinus locations
Select ENT · nose / sinus locations and document clinician findings with explicit location notes.
Read guide →Patients & careGeneral / surgery · abdomen regions
Select General / surgery · abdomen regions and document clinician findings with explicit location notes.
Read guide →Patients & careGynecology / surgery · chest locations
Select Gynecology / surgery · chest locations and document clinician findings with explicit location notes.
Read guide →Patients & careOrthopedics / skin · hand locations
Select Orthopedics / skin · hand locations and document clinician findings with explicit location notes.
Read guide →Patients & careOrthopedics / skin · foot locations
Select Orthopedics / skin · foot locations and document clinician findings with explicit location notes.
Read guide →Patients & careOrthopedics · spine regions
Select Orthopedics · spine regions and document clinician findings with explicit location notes.
Read guide →Patients & careHair / skin · scalp mapping
Select Hair / skin · scalp mapping and document clinician findings with explicit location notes.
Read guide →Patients & careAesthetic / skin · facial treatment zones
Select Aesthetic / skin · facial treatment zones and document clinician findings with explicit location notes.
Read guide →Patients & careENT / dental · oral / throat locations
Select ENT / dental · oral / throat locations and document clinician findings with explicit location notes.
Read guide →Patients & careSmart Scan: physical reports to digital records
Scan a photo or PDF, check the transcription and send it for clinical review.
Read guide →Patients & carePregnancy, asthma and medicine review filters
Filter source-supported formulations, review restrictions and check the recorded patient context before prescribing.
Read guide →Patients & careFind medicines by disease or category
Browse 45 searchable medicine groups, then review individual formulation and schedule entries.
Read guide →Patients & careDifferential diagnosis, investigations and medicine groups
Document suspected conditions separately, request investigations and choose individual medicine references.
Read guide →Patients & careRecord past history and department concerns
Use selectable history cards across all 15 specialties, then review the information before saving.
Read guide →Need personal assistance?
Contact AlphaRapid with your clinic code, order reference and a description of the issue. Please exclude passwords and patient details.
Contact support Open client area