Understand plan limits and upgrade requests
Know why a quota or feature warning appears.
Step by step
- Open the AlphaRapid client area and confirm the purchased plan.
- Compare patient, staff, location and storage usage with the current plan details on Pricing.
- Read the exact quota message to identify which limit was reached.
- Ask AlphaRapid about the appropriate upgrade and how it applies to your existing clinic.
- Avoid deleting clinical records simply to bypass a warning; agree a data-preserving approach with your clinic admin.
Keep in mind
WhatsApp CRM limits and provider limits are separate. Unlimited CRM-side allowances do not remove provider restrictions or charges.
Related guides
Clinic & team
Why is a feature or record unavailable?
Check role, location and plan permissions first.
Read guide →Plans & paymentsView software invoices and renew your subscription
Manage Rapivexa subscription billing in the AlphaRapid client area.
Read guide →Still need help?
Send your clinic code and the exact issue. Keep passwords and patient information private.
Contact AlphaRapid All guides