Appointments & follow-ups

Review website appointment requests

Turn an incoming request into a confirmed clinic booking.

Guide for clients · Rapivexa 1.0.4 · Reviewed 6 October 2026

Step by step

  1. Open the appointment request section available to your clinic.
  2. Review the requested date, contact details and reason for the visit.
  3. Check the clinician and location schedule before confirming availability.
  4. Process the request using the available booking controls and verify the resulting appointment.
  5. Tell the patient the confirmed details through your configured channel or normal clinic communication.

Keep in mind

A submitted request should not be treated as a confirmed appointment until your clinic has reviewed it.

Menu names and available actions can vary by specialty, role and plan.

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