Appointments & follow-ups

Review website appointment requests

Turn an incoming request into a confirmed clinic booking.

Guide for clients · Rapivexa 1.3.17 · Guide library

Step by step

Open the appointment request section available to your clinic.
Review the requested date and preferred time (IST), selected clinic location, contact details and consultation. If provided, also review the preferred doctor and reception note.
Check the clinician and location schedule before confirming availability.
Process the request using the available booking controls and verify the resulting appointment.
Tell the patient the confirmed details through your configured channel or normal clinic communication.

A submitted request should not be treated as a confirmed appointment until your clinic has reviewed it.

Menu names and available actions can vary by specialty, role and plan.

Check patient, clinician, location and time before saving.

Provider setup and delivery status matter.

Send your clinic code and the exact issue. Keep passwords and patient information private.