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Messaging & integrations

Meta integrations: choose the right setup

WhatsApp messaging and Facebook conversion reporting are separate connections.

Guide for clients · Rapivexa 1.0.4 · Reviewed 6 October 2026

Rapivexa whatsapp settings screen from a sample clinic
Actual local CRM screen using a sample clinic. Click to enlarge. Provider connection is not implied.

Step by step

  1. For appointment messages and a WhatsApp inbox, read the WhatsApp Cloud API guide below.
  2. For independent non-health business confirmations, read the Meta conversions guide. This is not a patient-tracking feature.
  3. Ask your clinic administrator to check the plan and availability before connecting a provider account.
  4. Follow the official provider links and verify delivery with a controlled test before relying on an integration.

Keep in mind

Website advertising tags belong to the AlphaRapid platform and are separate from a clinic messaging connection. Never paste a WhatsApp token into a dataset-token field.

Official provider references

Reviewed 6 October 2026. Meta developer documentation may require sign-in; external menu names can change. External Meta account screenshots are not reproduced here.

Menu names and available actions can vary by specialty, role and plan.

Related guides

Messaging & integrations

Meta WhatsApp Cloud API: fields and setup

Find the CRM settings, identify the credentials and understand the webhook prerequisite.

Read guide →Messaging & integrations

Meta conversion reporting for business confirmations

A setup reference for eligible non-health business enquiries; activation needs AlphaRapid assistance.

Read guide →Messaging & integrations

Set up email and other integrations

Connect only the services your plan and clinic require.

Read guide →

Still need help?

Send your clinic code and the exact issue. Keep passwords and patient information private.

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