Pay or renew with Cashfree
Complete an INR payment and check the same order before paying again.
Step by step
- For a new CRM, choose an INR plan on Pricing, select Monthly or Yearly and complete your clinic details. To renew, open Client area → Subscriptions and renew the existing clinic instead of buying another independent CRM.
- Choose Cashfree when available. Check the total, currency, plan, period and any discount, tax or optional setup charge. Provide a valid email and Indian mobile number.
- Create the order and continue to Cashfree hosted checkout. Use one of the methods offered for that merchant; do not share a card number, OTP or password with AlphaRapid support.
- Return to Client area → My orders → the same order. If it is still unpaid, press Check Cashfree payment status. You can reopen this order later to check again if the provider payment is still pending.
- After verified payment, open your software invoice and My CRMs for the generated clinic login. A verified renewal retains your existing clinic login and records.
- If money was debited but the order remains pending, contact support with the AlphaRapid order reference and Cashfree transaction reference. Do not create or pay another order only because the status has not changed.
Keep in mind
Cashfree currently supports INR orders in AlphaRapid. It appears only when the billing admin has enabled and configured it. Returning from checkout alone does not mark an order paid: the server verifies the provider order and successful payment against your purchase.
Monthly and yearly plans are paid purchases or paid renewals. This version does not create automatic debit mandates or automatically charge future renewals. Refunds cannot be initiated from this client page; contact AlphaRapid under the published business policy.
An order keeps the contact details captured when it was created. If an existing unpaid order has an invalid email or phone, contact support before paying; editing your current profile alone does not repair that order. If provider checkout changes the invoice amount, stop and ask support to review it.
A test or sandbox checkout does not prove that live merchant payments are activated. Payment methods and availability depend on the merchant account.
Official provider references
Related guides
Purchase a CRM and activate your clinic
What happens before and after payment verification.
Read guide →Troubleshooting & safetyPayment completed but the clinic is not active
Avoid duplicate payment while your order is checked.
Read guide →Plans & paymentsView software invoices and renew your subscription
Manage Rapivexa subscription billing in the AlphaRapid client area.
Read guide →Plans & paymentsChoose INR or USD and monthly or yearly billing
Check the selected currency before you buy.
Read guide →Still need help?
Send your clinic code and the exact issue. Keep passwords and patient information private.
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