Clinic & team

Manage locations and branch access

Assign staff only to the locations they need.

Guide for clients · Rapivexa 1.0.4 · Reviewed 6 October 2026

Step by step

  1. Review the number of locations allowed by your current plan.
  2. As clinic admin, maintain the available location details in the clinic profile.
  3. In Team profiles, select the locations the doctor or receptionist may access and save.
  4. Have the staff member sign in again and check the assigned location workflow.
  5. Contact support before changing clinic structure if a required location is outside the plan allowance.

Keep in mind

Essential and Professional currently allow one location; Enterprise allows up to five. Doctors and receptionists can have multiple assigned locations where the plan supports them. Receptionists can edit only assigned location details.

Menu names and available actions can vary by specialty, role and plan.

Related guides

Still need help?

Send your clinic code and the exact issue. Keep passwords and patient information private.

Contact AlphaRapid All guides

Edit details