RAPIVEXA · CLIENT KNOWLEDGE BASEHelp for every step
Help for every step
of your clinic journey.
Find clear guides for your account, team and everyday clinic work.
6 guides found
Clinic & team
Set up your clinic and personal profile
Keep practice contact and location details accurate.
Read guide →Clinic & teamAdd doctors and receptionists
Give every team member their own clinic access.
Read guide →Clinic & teamChange a staff password or update access
Keep staff credentials and location assignments current.
Read guide →Clinic & teamManage locations and branch access
Assign staff only to the locations they need.
Read guide →Clinic & teamWhy is a feature or record unavailable?
Check role, location and plan permissions first.
Read guide →Clinic & teamUse AI reception help and confirm an appointment safely
Get non-clinical workflow help and keep booking details inside your clinic.
Read guide →Need personal assistance?
Contact AlphaRapid with your clinic code, order reference and a description of the issue. Please exclude passwords and patient details.
Contact support Open client area