RAPIVEXA · CLIENT KNOWLEDGE BASEHelp for every step
Help for every step
of your clinic journey.
Find clear guides for your account, team and everyday clinic work.
6 guides found
Troubleshooting & safety
Understand plan limits and upgrade requests
Know why a quota or feature warning appears.
Read guide →Troubleshooting & safetyTroubleshoot a failed login or missing CRM dashboard
Check credentials and the page before requesting help.
Read guide →Troubleshooting & safetyPayment completed but the clinic is not active
Avoid duplicate payment while your order is checked.
Read guide →Troubleshooting & safetyServer backups and data recovery
Rapivexa no longer provides clinic-side backup or restore controls.
Read guide →Troubleshooting & safetyProtect clinic accounts and patient information
Everyday habits for shared clinic devices.
Read guide →Troubleshooting & safetyContact AlphaRapid support with useful details
Help the team reproduce the issue without exposing private information.
Read guide →Need personal assistance?
Contact AlphaRapid with your clinic code, order reference and a description of the issue. Please exclude passwords and patient details.
Contact support Open client area