Indemnification
Customer agrees that they will protect, indemnify, save and hold AlphaRapid harmless from any and all stipulations, liabilities, losses, expenses and claims, as well as reasonable attorney fees assessed against AlphaRapid , its agents, customers, officers, employees and administration that may arise or result from any service provided or performed or agreed to be performed or any product sold by it customers, agents, employees or assigns.
Customer agrees to defend, indemnify and hold AlphaRapid harmless against liabilities arising out of
- Any injury to person or property caused by any products sold or distributed in association with AlphaRapid Services;
- The loss of any electronic files furnished by customer (Or customer customer);
- Copyright violation and any defective products sold to a customer from AlphaRapid Services
Conditions
- AlphaRapid reserves the right to refuse service and/or access to its servers to anyone. The services provided by us must be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any DK law is prohibited. The list of banned content includes, but is not limited to :-
Illegal Material This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.
This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above.
Also includes any sites which provide ‚“links to‚ or ‚“how to‚ information about such material.
- We do not allow any kind of mining activity (Data mining, Crypto currency mining) on our servers.
- Prohibited Contents also includes, but is not limited to :
- Any Automated Bots
- Warez Sites
- Hate Sites
- Child Pornography
- Softwares such as cPanel, Plesk, Webuzo, Control Panel, Cloud, VPS, Dedicated Server, Paid Support, SSL Certificates, SpamExperts, Windows OS, SQL, litespeed, softaclouse, cloudlinux, etc can be added or removed anytime without prior notice in order to improve the quality of services
Unsolicited commercial e-mail/Unsolicited bulk e-mail (SPAM)
Use of our service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violation of this SPAM policy will result in severe penalties.
Upon notification of an alleged violation, we will initiate a full scale investigation during which, we may restrict customer access to the network to prevent further violations. If a customer is found to have violated our policy, we may, at our sole discretion, restrict, suspend or terminate the guilty hosting account. Further more, we reserve the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. We will notify law enforcement officials if the violation is believed to be a criminal offense. Anyone using our service to host websites or services that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their account(s) immediately suspended and an administrative fee of $250.00 will be charged to your account. The account will not be unsuspected until such time that you agree to remove any and all traces of the offending material immediately upon reconnection. First violations of this policy will result in a warning and your account will be reviewed for possible immediate termination. A second violation may result in an immediate termination of your account and the administrative fees will be $500. Severe violations may result in immediate and permanent removal of the account(s) from our network without notice to the customer.
We have a zero tolerance policy for the use of our service towards posting of messages or commercial advertisements which violate the rules, regulations, or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.
We also prohibit hosting of publicly-accessible ‚“open relay‚ SMTP or anonymous remailer service for any purpose, cause, or reason what-so-ever.
Unlimited Hosting
‚“Unlimited‚ usage policies and definitions apply only to shared and reseller hosting accounts.
The size of each mailbox should not exceed 5GB and combined mailbox size per domain should not exceed 50GB. This is applicable for Linux & Windows-based shared reseller and business hosting plan.
Uptime Guarantee
Any service interruptions or downtime due to scheduled maintenance by AlphaRapid or our network providers will not count towards the uptime guarantee. AlphaRapid is not liable in any way for failure of third party services.
AlphaRapid will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
Security
You are responsible for any misuse of your account therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach the security of another account or attempt to gain unauthorized access to another network or server.
Your password provides access to your account. It is your responsibility to keep your password secure.
Sharing your password and account access with unauthorized users is not recommended. You should take care and prevent others from using your account since you will be responsible for the consequences.
Attempting to obtain another user account password is strictly prohibited, and will result in termination of service.
You must adopt adequate security measures to prevent or minimize unauthorized use of your account.
You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.
You may not attempt to interfere with service to any user, host or network (‚“denial of service attacks‚). This includes, but is not limited to, ‚“flooding‚ of networks, deliberate attempts to overload a service, and attempts to ‚“crash‚ a host. Users who violate systems or network security may incur criminal or civil liability. AlphaRapid will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.
Billing Policy
If paying via credit card, debit card, PayPal the account will be setup immediately once the payment is confirmed.
The 7-day money-back guarantee is only applicable for first-time signups. Second-time and subsequent sign-ups are not eligible for the same. For instance, if you‚„¢ve had an account with us before, canceled, and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
There will be no refund for domain registration/transfer/renewal, cPanel, Plesk, Webuzo, Control Panel, Cloud, VPS, Dedicated Server, Paid Support, SSL Certificates, SpamExperts, Windows OS, SQL, and any other paid licenses.
The money-back-guarantee is provided on Shared hosting, Reseller hosting, WordPress hosting, and Email hosting.
No refund will be made if your Service(s) are suspended or terminated for cause.
The refund will not cover any kind of taxes, setup fees, refund processing fee, in case the web hosting account was involved in a violation of our terms of service or any kind of illegal or system resources over-usages or after 30 days period or beyond the coverage of our refund policy as noted here.
‚“Lifetime Domain‚ is valid till the validity of the hosting, If hosting is not renewed, Domain will be lost. AlphaRapid is not liable for any grievances in this case.
Payment Refund Policy
Date of refund counted from at the date of placing an order of your product
Within 7 Days 80% refund guarantee
No refund on domain and VPS hosting
In the case, you bought the hosting and you get a free domain and you cancel your order within the refunded time. Then get a refund in decreasing the domain value from your hosting price.
( HOSTING PRICE- DOMAIN PRICE= Actual price)
Lifetime Domain
‚“Lifetime Domain‚ is valid till the validity of the hosting, If hosting is not renewed, Domain will be lost. AlphaRapid is not liable for any grievances in this case.
Backup Policy
Backup policy is subject to extra payment to be done while making the purchase
All the data will be backed up on the 1st and 15th of every month.
In case of need, data will be provided to the user within 24 hrs of request and the user will be charged a processing fee of Rs.50 per transaction
Web Hosting Discounts
AlphaRapid often offers discounts and special offers to customers. These are limited period offers and its valid for the first term only. The discounted price will not be applicable on renewals. After completing the initial term the hosting plans will automatically renew at the regular rate.
Lifetime Cloud Hosting
The lifetime cloud hosting program provides users with cloud hosting that does not require a billing cycle. There is no need to pay monthly or yearly.
There is very few difference between cloud hosting and lifetime cloud hosting plan.
- In cloud hosting plan billing cycles are based on monthly or yearly, Whereas in Lifetime cloud hosting plan onetime billing.
Is there a cost associated with Lifetime cloud hosting?
- No, there is no compulsory cost associated with lifetime cloud hosting. But there is a Support fee/charge every 3rd year or 1095 days.
Is it possible for a user to change their domain In lifetime cloud Hosting?
- No, a user can’t able to change the domain.
What happened if users don’t pay Support Fees/charges?
- Service-related support is not available if the user does not pay the Support fee. There will be no suspension or termination of service.
How much is the Support fee?
- Support Fee is fixed for 40$ per triennially or 3rd year.
Is there any money-back Guarantee with Lifetime Cloud Hosting?
If a user cancels lifetime cloud hosting within 30 days, they will receive a full refund with no questions asked.If a user cancels their service within a 30-day to one-year period, they will receive a 25% refund with no questions asked. There is no money-back guarantee if users cancel the service after one year.
Cancellation or Termination of lifetime cloud hosting.
If the user does not use the service in the proper manner, such as installing malware and viruses, crypto mining or related activities, storing and sharing pornographic material through our service, and so on. The service must then be terminated without a refund guarantee. When the user orders to cancel the service. Then the service gets canceled or terminated.
Refusal of Service
We reserve the right to refuse, cancel, or suspend service at our sole discretion. AlphaRapid reserves the right to modify/change the terms of service at all times. All customers would be bound by the newest terms published on the website.
If you have any questions please do not hesitate to contact us,
